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MassMutual
disaster relief updates
The MassMutual Financial Group companies are prepared to serve customers affected by natural disasters. We are committed to addressing our customers’ individual needs and providing prompt, quality service. Please contact us for service needs or concerns at 1-800-272-2216 or by e-mail.
MassMutual Disaster Relief & Servicing
Familiarize yourself with the support available to customers impacted by a natural disaster with this two-page reference tool. The guide covers:
Extended Grace Periods
Lost Policy Assistance
Address Change Support
Policy Provisions
Guide to MassMutual Disaster Relief & Servicing
Financial "Escape" Planning
Before a disaster strikes, have your financial "escape plan" ready to go. From protecting your financial documentation to having cash on hand, a little financial foresight can go a long way in preparing for a catastrophe. MassMutual offers the following financial guidelines to help consumers across the nation prepare financially in case of a disaster.
Financial Guidelines
Grace Period Extensions

In response to the damage caused by natural disasters, including severe storms, flooding, tornadoes, and landslides, the premium paying grace period* has been extended for the counties listed below.

Missouri: Clark, Lewis, Lincoln, Marion, Pike, Ralls and St. Charles

Premium Due Dates
6/25/2008 - 7/26/2008
Normal Grace Period
7/26/2008 - 8/26/2008
New Grace Period
8/26/2008 - 9/26/2008

Nebraska: Buffalo, Butler, Colfax, Dawson, Douglas, Gage, Hamilton, Jefferson, Kearney, Platte, Richardson, Sarpy and Saunders

Premium Due Dates
6/20/2008 - 7/21/2008
Normal Grace Period
7/21/2008 - 8/21/2008
New Grace Period
8/21/2008 - 9/21/2008

West Virginia: Barbour, Doddridge, Gilmer, Harrison, Jackson, Jefferson, Marion, Taylor and Tyler

Premium Due Dates
6/19/2008 - 7/20/2008
Normal Grace Period
7/20/2008 - 8/20/2008
New Grace Period
8/20/2008 - 9/20/2008

Wisconsin: Crawford, Columbia, Dane, Dodge, Fond du Lac, Grant, Green, Iowa, Juneau, Kenosha, Marquette, Milwaukee, Ozaukee, Racine, Rock, Richland, Sauk, Sheboygan, Vernon , Washington, Waukesha, and Winnebago

Premium Due Dates
6/14/2008 - 7/15/2008
Normal Grace Period
7/15/2008 - 8/15/2008
New Grace Period
8/15/2008 - 9/15/2008

Indiana: Adams, Bartholomew, Brown, Clay, Daviess, Dearborn, Gibson, Grant, Greene, Hamilton, Hancock, Henry, Huntington, Jackson, Jefferson, Jennings, Johnson, Knox, Lawrence, Marion, Monroe, Owen, Parke, Pike, Posey, Putnam, Randolph, Ripley, Rush, Shelby, Sullivan, Vermillion, Vigo and Washington

Premium Due Dates
06/08/08 - 07/09/08
Normal Grace Period
07/09/08 - 08/09/08
New Grace Period
08/09/08 - 09/09/08

Illinois: Adams, Clark, Coles, Crawford, Cumberland, Douglas, Edgar, Hancock, Henderson, Jasper, Lake, Lawrence, Mercer and Winnebago

Premium Due Dates
6/1/2008 - 7/2/2008
Normal Grace Period
7/2/2008 - 8/2/2008
New Grace Period
8/2/2008 - 9/2/2008

Mississippi: Hinds

Premium Due Dates
5/28/2008 - 6/28/2008
Normal Grace Period
6/28/2008 - 7/29/2008
New Grace Period
7/29/2008 - 8/29/2008

Iowa: Adams, Allamakee, Benton, Black Hawk, Boone, Bremer, Buchanan, Butler, Cedar, Cerro Gordo, Chickasaw, Clayton, Crawford, Delaware, Des Moines, Fayette, Floyd, Franklin, Fremont, Hamilton, Hancock, Hardin, Harrison, Jasper, Johnson, Jones, Kossuth, Lee, Linn, Louisa, Madison, Mahaska, Marion, Marshall, Mills, Monona, Muscatine, Page, Polk, Scott, Story, Tama, Union, Wapello, Warren, Webster, Winneshiek and Wright

Premium Due Dates
5/27/2008 - 6/27/2008
Normal Grace Period
6/27/2008 - 7/28/2008
New Grace Period
7/28/2008 - 8/28/2008

Georgia: Bibb, Carroll, Douglas, Emanuel, Jefferson, Jenkins, Johnson, Laurens, McIntosh and Twiggs

Premium Due Dates
5/23/2008 - 6/23/2008
Normal Grace Period
6/23/2008 - 7/24/2008
New Grace Period
7/24/2008 - 8/24/2008

Missouri: Barry, Jasper and Newton

Premium Due Dates
5/23/2008 - 6/23/2008
Normal Grace Period
6/23/2008 - 7/24/2008
New Grace Period
7/24/2008 - 8/24/2008

Colorado: Larimer and Weld

Premium Due Dates
5/22/2008 - 6/22/2008
Normal Grace Period
6/22/2008 - 7/23/2008
New Grace Period
7/23/2008 - 8/23/2008

Arkansas: Benton, Cleburne, Conway, Crittenden, Grant, Lonoke, Mississippi, Pulaski, Saline and Van Buren

Premium Due Dates
5/19/2008 - 6/19/2008
Normal Grace Period
6/19/2008 - 7/20/2008
New Grace Period
7/20/2008 - 8/20/2008

Oklahoma: Ottawa

Premium Due Dates
5/10/2008 - 6/10/2008
Normal Grace Period
6/10/2008 - 7/11/2008
New Grace Period
7/11/2008 - 8/11/2008

Maine: Aroostook

Premium Due Dates
4/28/2008 - 5/29/2008
Normal Grace Period
5/29/2008 - 6/29/2008
New Grace Period
6/29/2008 - 7/30/2008


*The normal premium paying grace period is 31 days for our life insurance, long-term care insurance, disability income insurance, and annuity contracts for which premium payments are required. As part of our Natural Disaster Program, this 31-day grace period has been extended by an additional 31 days yielding a total grace period of 62 days.

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